Pay Alert
PayAlert is a service that allows you to send money transfer reminders through PromptPay via krungsri app or different bank’s notification system to recipient whom has registered for PromptPay. The recipient can then transfer funds instantly, fast, convenient, and hassle-free.
How to register for service of Pay Alert
Step 1
Go to “All Menu”
Step 2
Select “PromptPay”
Step 3
Select "PayAlert"
Step 4
Select "Register"
Step 5
Select the phone number that is linked to PromptPay as the number for sending alerts and receiving payments
Step 6
Enter OTP
Step 7
The registration is successful
Step 1
Go to “All Menu”
Step 2
Select “PromptPay”
Step 3
Select "PayAlert"
Step 4
Select "Make a Request"
Step 5
Select the phone number or ID card number as the number for sending the payment alert
Step 6
Select the PromptPay ID (either the phone number or the Citizen ID Card number) as the number for sending the payment alert
Step 7
Specify the amount requesting to pay
Step 8
Select your desired date range or specify the payment date and then press “OK”
Step 9
You can add a note for the details of payment. Press “NEXT” once done
Step 10
Review the information of the transaction and press “CONFIRM”
Step 11
The request for payment is successfully created
How to view the requests for payment
Step 1
Go to “All Menu”
Step 2
Select “PromptPay”
Step 3
Select "PayAlert"
Step 4
Select "Your Request List"
Step 5
The system will display all the requests for payment that you have sent
Step 6
You can press to see the details and status of the requests
How to make payment for incoming request
Step 1
Go to “All Menu”
Step 2
Select “PromptPay”
Step 3
Select "PayAlert"
Step 4
Select "Incoming Request List"
Step 5
Select the transaction that you want to make payment
Step 6
Review the information and press "TRANSFER"
Step 7
Confirm your transaction
Step 8
Transfer is successful