8 April 2020
Bangkok (8 April 2020) –
Krungsri (Bank of Ayudhya PCL), a digital banking leader, announced the imposition of the highest level of mobile banking security restriction.
Starting 1 May 2020, users of rooted or jailbroken smartphones and tablets will be denied access to Krungsri Mobile App (KMA) to prevent the risk of cyber threats as well as boost confidence of KMA customers on mobile banking security.
The security measure is in compliance with the Bank of Thailand’s Guiding Principles for Mobile Banking Security, which prohibits mobile banking access by smartphones or tablets that have been rooted or jailbroken because they incur high security risk with security vulnerabilities as well as risks of malicious applications or malwares. These applications could cause damages to computer and network systems, with computer viruses that infiltrate to steal information of users for hackers. Moreover, a tampered device usually lags behind official software releases that causes stability or inefficiency issues.
To enhance mobile banking security and financial transactions of customers on KMA as well as prevent and minimize cyber threats, Krungsri will no longer allow access to KMA via rooted and jailbroken smartphones or tablets.
In this regard, customers can check whether their devices are rooted or jailbroken as follows:
- For Android, if the SuperSU or Magisk application is installed, such device has been rooted.
- For iOS, if the Cydia application is installed, such device has been jailbroken.
Details on how to reverse rooting or jailbreaking are available at
https://bit.ly/2Rl0Ybw. However, it is highly recommended that customers switch to access KMA via mobile devices which are free from any rooting or jailbreaking to ensure optimal cybersecurity or switch to use Krungsri Online.
For more information, please visit
https://bit.ly/2Rl0Ybw or Facebook:
Krungsri Simple or call Krungsri Call Center
1572.