Krungsri reaffirms its continuous assistance measures to help all groups of customers to adjust and overcome economic challenges

27 January 2023

Bangkok (27 January 2023) – Krungsri (Bank of Ayudhya PCL and its business units) is committed to providing continuous assistance measures to help all groups of customers to overcome economic challenges during inflation and interest rate rises trends.

Mr. Seiichiro Akita, Krungsri President and Chief Executive Officer, said “The Thai economy has continued to recover with strong momentum, buoyed by improved travel sentiments. However, we understand that inflation and rising interest rates can be challenging for many of our customers, particularly vulnerable groups. Hence, we remain committed to continuously providing various assistance measures and working closely with our customers to ensure they have access to the appropriate and timely support they need during these challenging times, in alignment with the measures of the Bank of Thailand (BOT).”

“For business customers, Krungsri continues to take proactive approach by having teams of relationship managers to work with customers and provide them with appropriate assistances, including debt restructuring program, the asset warehousing program, and liquidity supports. For retail customers i.e., personal loan, mortgage, auto loan, and credit card customers, the Bank continues its various alleviating measures, including reduced installment amounts and extended installment periods, refinancing, and debt consolidation.”

“Given the uneven economic recovery, Krungsri is aware that interest rate rises will affect our vulnerable customers in some segments of our portfolio. Those portfolios offering fixed rates remain unaffected by these rate increases, along with large corporations and medium-sized SMEs. For the others, the Bank has identified the vulnerable segments and will have appropriate relief measures to help these customers”, Mr. Akita concluded.

Affected customers who require further assistance can check out more details at www.krungsri.com; reach out to respective relationship managers; or contact Krungsri Business Center at 02-2966262 and 02-6262626.
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