Travel Privileges

Travel Privileges
Exceptional Inflight experience to your destination
The privilege to upgrade your air ticket when you fly with Thai Airways, Cathay Pacific Airways, Japan Airlines, Swiss International Air Lines, Emirates, LUFTHANSA, Austrian Airlines, Korean Air and Eva Air. The privilege is for customers who maintain total investment balances over 10 million baht at transaction date and average 6 months investment balance (since received Krungsri Exclusive Status) with product of Bank of Ayudhya PCL
Deposit/Investments
(6-months average, from the date you become KRUNGSRI EXCLUSIVE status)
Destinations
(Upgrade from Economy Class to Business Class, only for Thai Airways can choose between upgrade from Economy Class to Business Class or Business Class to Royal First Class)
150 million baht and over Worldwide Destinations
  • Thai Airways, Swiss International Air Lines, Emirates, LUFTHANSA, Austrian Airlines, Korean Air Lines and EVA Air
    (Limited to 8,300 miles/flight, or equivalent of the distance from Bangkok to Europe)
  • Cathay Pacific Airways
    (Limited to 9,090 miles/flight, or equivalent of the distance from Bangkok to New York)
10 – 149.9 million baht Asia Destinations
  • Thai Airways, and Japan Airlines
    (Limited to 3,300 miles/flight, or equivalent of the distance from Bangkok to Japan)
  • Cathay Pacific Airways
    (Limited to 3,180 miles/flight, or equivalent of the distance from Bangkok to Japan)

 
  • This privilege is eligible for KRUNGSRI EXCLUSIVE Signature credit cardholders (primary card only) and limited for one round-trip air ticket per calendar year.
  • The privilege for upgrade air ticket from Bangkok to worldwide destinations is eligible for KRUNGSRI EXCLUSIVE Signature credit card holders (primary card only) with deposits and/or investments on the redemption date and maintain Asset Under Management (AUM) in the past 6 months average 10 million baht from the date you become KRUNGSRI EXCLUSIVE status. The calculations of the average AUM of deposits and/or investments in the past 6 months is calculated from the Bank’s financial products as follows; Deposit accounts, Mutual funds invested with participating Management Companies, offered by the Bank, Debentures issued by the Bank and Affiliates, offered by the Bank and Life insurance product offered by the Bank. Customers can check the balance of AUM at KRUNGSRI EXCLUSIVE Call Center Tel. 0 2296 5566 press 2 English and then press 2 KRUNGSRI EXCLUSIVE Banking Services and Privileges.
  • The privilege for upgrade air ticket is not eligible for the customer who receive KRUNGSRI EXCLUSIVE status from purchase at least 500,000 Baht of the aggregate premium amount of life insurance in calendar year or purchase at least 5 million baht of Unit-Linked/Single Premium Insurance Products within the same day.
  • This privilege cannot be transferred or changed or exchanged to cash or any other privilege.
  • This privilege is applicable for the difference of expense from flight upgrade only, not including the air ticket fee, airport tax, insurance, fuel charge and any other expenses.
  • Terms and conditions of air tickets are as stipulated by Thai Airways International, Cathay Pacific Airways, Japan Airlines, Swiss International Air Lines, Emirates, LUFTHANSA, Austrian Airlines, Korean Air, and EVA Air.
  • This privilege cannot be used in conjunction with any other promotions.
  • The privilege is valid from 1 Jan 2024 to 31 Dec 2024. Customers must make the reservation and their departure must be done by 31 Dec 2024.
  • Terms and conditions are as specified by Krungsriayudhya Card Company Limited.
  • Reserves the rights to change the terms and conditions with any prior notice.
  • In case of dispute, the Bank’s decision is final.

Flight Upgrade for Thai Airways International, Japan Airline, Swiss International Air Lines, Emirates, LUFTHANSA, Austrian Airlines, Korean Air, and EVA Air
  • Customers who purchase Economy Class air ticket can upgrade from Economy Class to Royal Silk Class or the customer who purchase Royal Silk Class air ticket can upgrade from Royal Silk Class to Royal First Class.
  • For Thai Airways International upgrade from Economy Class to Royal Silk Class, customers must purchase an M class air ticket to upgrade to Z or J class air ticket. For an upgrade from Royal Silk Class to Royal First Class, customers must purchase a J class air ticket to upgrade to F class air ticket.
  • For Japan Airline upgrade from Economy Class to Business Class, customers must purchase an M class air ticket to upgrade to I class air ticket.
  • For LUFTHANSA, and Austrian Airlines upgrade from Economy Class to Business Class, customers must purchase an M class air ticket to upgrade to P class air ticket.
  • For Swiss International Air Lines, and EVA Air upgrade from Economy Class to Business Class, customers must purchase an M class air ticket to upgrade to D class air ticket.
  • For Korean Air upgrade from Economy Class to Business Class, customers must purchase an M class air ticket to upgrade to R class air ticket.
  • For Emirates upgrade from Economy Class to Business Class, customers must purchase an M class air ticket to upgrade to O class air ticket.
  • Reservation must be made through KRUNGSRI Travel Service, please call KRUNGSRI EXCLUSIVE Call Center Tel. 0 2296 5566 press 2 English, and then press 1 KRUNGSRI EXCLUSIVE credit card, Mon – Sun 08.30 – 17.30 hrs.
  • Customers must reserve the air ticket at least 15 days before their departure.
  • The Bank reserve its right to deny refund when the air ticket has been paid.
  • Terms and Conditions for changing or canceling the service of upgrade from Royal Silk Class to Royal First Class are as specified by Thai Airways International, the Bank is not involved in such changing or canceling of the service in any circumstance.

Cathay Pacific Airways Flight Upgrade
This privilege allows you to upgrade your air ticket with Cathay Pacific Airways. When you fly in Economy Class, your ticket can be upgraded to Business Class only.
  • For an upgrade from Economy Class to Business Class, customers must purchase an K class air ticket to upgrade to P class air ticket.
  • Reservation must be made through Cathay Pacific Airways directly. Please call 0 2028 0957 (Monday – Friday: 08.00 – 17.30 hrs). Customers must reserve their air ticket at least 7 days before their departure.
Free air ticket when reach
your accumulating spending
Complimentary Thai Airways/Thai Smile Airways/Japan Airlines/Swiss International Air Lines/LUFTHANSA/Austrian Airlines round-trip ticket direct flight (Economy Class) anywhere you choose when reaching Accumulated Spending target during 1 January 2023 – 31 December 2023.
Accumulated Spending Routes
THB 1.0 – 1.99 million Domestic Routes
(Thai Airways/Thai Smile Airways)
THB 2.0 – 2.99 million Asia Routes
(Thai Airways/Japan Airlines)
THB Over 3 million Europe Routes
(Thai Airways/Swiss International Air Lines/LUFTHANSA/Austrian Airlines)
  • This privilege is only available to members who are a primary credit card holder of the KRUNGSRI EXCLUSIVE Signature Credit Card. Such members are eligible to receive one seat per calendar year (round trip ticket, direct flight) of Thai Airways/Thai Smile Airways/Japan Airlines/Swiss International Air Lines/LUFTHANSA/Austrian Airlines in Economy Class, with booking class V,W with Thai Airways/Thai Smile Airways routes,  booking Class S with Japan Airlines and booking Class T with Swiss International Air Lines/LUFTHANSA/Austrian Airlines.
  • This privilege is only available to members who are a primary credit card holder of the KRUNGSRI EXCLUSIVE Signature Credit Card with Accumulate Spending in line with the required amount within the campaign period.
  • The total spending can be checked at the UCHOOSE application or call center 0 2296 5566
  • Such Accumulated Spending is not included of the amount of purchase of fund units, all types of premiums, accrued spending for oil categories, spending incurred at hypermarkets, interest, fee, cancelled transaction, cash advance, installment plan and direct debit (monthly/yearly); only accrued points from 1 January 2023 to 31 December 2023 are valid.
  • Members can redeem the Air ticket from 1 January 2023 to 31 January 2024 via the Call Center 0 2296 5566
  • This Privilege is non-exchangeable, non-transferable to other persons and is not exchangeable for cash.
  • Conditions for Air ticket are subject to the terms and conditions of Thai Airways/Thai Smile Airways/Japan Airlines/Swiss International Air Lines/LUFTHANSA/Austrian Airlines.
  • Terms and conditions will be as stipulated by Krungsriayudhya Card Company Limited (“Company”).
Free air ticket when reach your accumulating spending
Get BKK – America round-trip air ticket direct flight (Economy Class), private airport limousine and airport services when reaching spending target during 1 Jan 2024 – 31 Dec 2024.
*All privileges in this program (Air ticket, Limousine and airport services) must be redeemed together.
Accumulated spending Route and Airline Limousine Stay - Airport* Airport Services*
1.5 – 2.99 MB Domestic
(Thai Airways/Thai Smile)
Toyota Camry or equivalent 1 time  
3.0 – 4.99 MB Asia
(Thai Airways/Japan Airlines)
Toyota Alphard or equivalent 1 time  
5.0 – 7.99 MB Europe
(Thai Airways/ Swiss International Air Lines/LUFTHANSA/Austrian Airlines)
Toyota Alphard or equivalent 1 time Meet & Greet Service 1 time
Arrival only
8.0 MB above America
(All Nippon Airways/EVA Air)
Toyota Alphard or equivalent 1 round Meet & Greet Service + Buggy Service 1 time
Arrival only
  • This privilege is only available to members who are primary credit card holder of the Krungsri Exclusive Signature Credit Card with accumulate spending in line with the required amount within the campaign period. Limit redemption 1 time/primary account/year.
  • The card members must receive final confirmation regarding eligible spending of total year before redeeming the privileges from call center 02 296 5566 only.
  • The card members could recheck the total spending via UCHOOSE application channel or call center 02 296 5566.
  • Such accumulated spending is not included the purchasing amount of fund units, all types of premiums and UNIT LINK, accrued spending for oil categories, spending incurred at hypermarkets, interests, fines, any fees, any cost due to cancelled transaction, cash advance, installment plan, utilities and direct debit (monthly/yearly); only accrued points from 1 Jan 2024 to 31 Dec 2024 are valid.
  • The card members may redeem the privileges from 1 Jan 2024 to 31 Jan 2025 via Krungsriayudhya Card Company Limited call center 02 296 5566.
  • The card members must redeem and use all giving privileges together (Air Ticket/Limousine/Meet & Greet/Buggy). Each privilege cannot be separately redeemed or used with other benefits.
  • This privilege cannot be transferred to other persons or exchanged for cash.
  • Krungsriayudhya Card Company Limited has no association with the services. For any queries, please contact each Insurer directly.
  • Terms and conditions are as specified by Krungsriayudhya Card Company Limited.

Terms and Conditions for Air Ticket
  • The card members are eligible for one round trip, economy class of Thai Airways/Thai Smile Airways/Japan Airlines/Swiss International Air Lines/LUFTHANSA/Austrian Airlines/ANA/EVA Air. The privilege provides booking class V, W with Thai Airways/Thai Smile Airways/ANA/EVA routes, booking class S with Japan Airlines and booking class T with Swiss International Air Lines/LUFTHANSA/Austrian Airlines.
  • In case there is additional service fees such as class changed which are beyond terms and conditions as specified by Krungsriayudhya Card Company Limited, the card members must pay such additional service fees on their own.
  • The card members who are eligible for the flight ticket in America route shall receive the optional to select the flight ticket in Europe route or Asia route or Thailand’s domestic flight followed by terms and conditions as specified by Krungsriayudhya Card Company Limited.
  • The card members who are eligible for the flight ticket in Europe route shall receive the optional to select the flight ticket in Asia route or Thailand’s domestic flight followed by terms and conditions as specified by Krungsriayudhya Card Company Limited.
  • The card members who are eligible for the flight ticket in Asia Route shall receive the optional to select the flight ticket in Thailand’s domestic flight followed by terms and conditions as specified by Krungsriayudhya Card Company Limited.
  • Conditions for the flight ticket are subject to the terms and conditions of Thai Airways/Thai Smile Airways/Japan Airlines/Swiss International Air Lines/LUFTHANSA/Austrian Airlines/ANA/EVA Air.

Terms and Conditions for Limousine
  • The airport transfer service is available between Suvarnabhumi or Don Muang airport and pick up point in the area of Bangkok, Nonthaburi, Pathumthani, or Samutprakarn.
  • SMS confirmation will be sent after reservation is completed.
  • Limit maximum 1 round/primary card.
  • Airport pick-up arrangement:
    Silver Voyage Airport Representative will be waiting at designated point as following only;
    Suvarnabhumi Airport:
    At meeting point 2nd floor between gate 3 and 4, arrival hall.
    Don Muang Airport:
    At meeting point of international arrival hall on G Floor gate 5
    At meeting point of domestic arrival hall on G floor gate 11
    The airport representative will be on standby for 120 minutes after the flight landed. if our airport representative could not find the guest/s or unable to reach out to guest/s’ via the given contact information, the airport pick-up car will be released, and it will be considered as no-show and the service will be counted as complete.
    Additional change 500 THB, to guest own account, per hour will be applied if the car is requested to wait for the guest/s, starting from 121st minutes onward.
  • Other pick-up arrangement:
    The driver will be on standby for 30 minutes starting from pick-up time. if the driver could not find the guest/s or unable to reach out to guest/s’ via the given contact information, the pick-up car will be released, and it will be considered as no-show and the service will be counted as complete.
    Additional change 500 THB, to guest own account, per hour will be applied if the car is requested to wait for the guest/s, starting from 31st minutes onward. In this case, Silver Voyage will not respond for any delay or missing the flight.
  • In case Silver Voyage cannot arrange the reserved car. The equivalent car or higher category will be replaced without additional charge.
  • In the event of emergency situation where we cannot offer the requested car of choice on time due to unforeseen circumstances such as accidents / heavy traffic / blocked or detour road / flash flood / terrorist attacks etc., we will immediately offer a replacement car and inform our guests accordingly; However, if the unforeseen emergency situation is beyond what we could support and offer to our guests, we have the right to decline the service and will inform our guest/s in advance.

Terms and Conditions for Airport Services
  • Meet & Greet Service and Buggy Service are available for only inbound passengers and at Suvarnabhumi International Airport. However, if the plane is landed at the Bus Gate, the buggy service will be automatically cancelled, and considered as completed the service usage.
  • The Airport Representative will hold a sign with the name of passengers and wait for the passenger at the concourse when the airplane is landed
  • The Buggy Service (Golf Cart) can accommodate a maximum of 2 passengers per vehicle. Passengers must go through the inspection process of the Immigration and Customs Enforcement Office in accordance with the laws of Thailand. However, the service provider is not responsible for any products brought into the Kingdom.
Whatever airways, feel more comfortable with privilege to access lounges at the airport
More comfortable for your domestic travelling by accessing exclusive lounges at the airport in Bangkok and upcountry, exclusively for KRUNGSRI EXCLUSIVE Signature Credit card holder.

The privilege to access airport lounges

Deposit/Investment No. of access per calendar year
Royal Silk Lounge DragonPass
30 Million Baht or higher 2 4
5 – 29.9 million Baht 2 2
1 January 2024 – 31 December 2024
  • The privilege is valid from 1 Jan 2024 – 31 Dec 2024, and eligible for KRUNGSRI EXCLUSIVE Signature credit card holder (primary card only).
  • The Thai Airways International Royal Silk Lounge at Suvarnabhumi Airport or Royal Silk at domestic airports can be used up to 2 times per calendar year, and worldwide airport lounges via DragonPass can be used up to 4 times per calendar year are for customer who maintains total deposit/investment balance over 30 Million Baht. The customer will be eligible for this privilege within 60 days after the customer has completed the amount of deposit/investment as prescribed by the Bank (the total deposit/investment balance will be calculated from the Bank’s financial products or investments as follows: Deposit accounts, Mutual funds invested with participating Asset Management Companies, offered by the Bank, Debentures issued by the Bank and Affiliates, offered by the Bank and Life insurance products, offered by the Bank).
  • The Thai Airways International Royal Silk Lounge at Suvarnabhumi Airport or Royal Silk at domestic airports can be used up to 2 times per calendar year, and airport lounges via DragonPass can be used up to 2 times per calendar year are for customer who maintains total deposit/investment balance over 5 Million Baht. The customer will be eligible for this privilege within 60 days after the customer has completed the amount of deposit/investment as prescribed by the Bank (the total deposit/investment balance will be calculated from the Bank’s financial products or investments as follows: Deposit accounts, Mutual funds invested with participating Asset Management Companies, offered by the Bank, Debentures issued by the Bank and Affiliates, offered by the Bank and Life insurance products, offered by the Bank).
  • The privilege to access the Royal Silk Lounge can be used at Suvarnabhumi airport concourse A and concourse E, Chiang Mai airport and Phuket airport when flying with Thai Airways.
  • To enjoy the Royal Silk Lounge privilege, the credit card holder must have the same name and last name on credit card and on boarding pass to be able to access the lounge once a trip.
  • The Royal Silk Lounge is reserved for 1 credit cardholder/time only and be transferred to another in all cases.
  • The duration of access to Thai Airways the Royal Silk Lounge is not more than 2.30 hours.
  • Any airline boarding pass can be used with DragonPass to access lounge privilege.
  • The privilege to access worldwide airport lounge privilege via DragonPass, the credit card holder must present DragonPass ID on UCHOOSE application at the time of lounge access along with boarding pass and must have the same name and last name on DragonPass membership and boarding pass. Krungsriayudhya Card Company Limited reserves the right not to issue DragonPass member card in all circumstances, card member can use UCHOOSE application for year 2024 privilege.
  • Worldwide airport lounge via DragonPass is reserved for 1 credit card holder and 1 follower/time only. The access of follower will be deducted from credit card holder’s total accesses for the calendar year.
  • In the case where card member uses the Royal Silk Lounge and DragonPass services without proper qualification to receive such services, such as using Krungsri Exclusive Signature credit card instead of going through DragonPass system or accessing the airport lounge without DragonPass card or without showing DragonPass membership ID on UCHOOSE application, Krungsriayudhya Card Company Limited will compensate the actual lounge fee but not exceeding to 1,000 THB/person (including VAT). However, if the service fee is over than the fee mentioned above, the credit card holder shall be responsible for such difference expenses incurred from using the lounge on their own. Regarding DragonPass services in abroad, Krungsriayudhya Card Company Limited shall compensate the service fee by referring to the exchange rate of Thai baht currency on the date which is paid by Krungsri Exclusive Signature credit card.
  • The credit cardholder shall be responsible for any incidental charges which may occur from lounge usage over limit period or not abide by company’s rules and regulations. Krungsriayudhya Card Company Limited will charge the incidental charges by credit card holder’s Krungsri Exclusive Signature credit card and will be shown in monthly statement.
  • The privilege cannot be transferred or changed or exchanged for cash or any other privilege.
  • The conditions are as specified by providers. Krungsriayudhya Card Company Limited has no association with the services. For any queries, please contact each provider directly.
  • The terms and conditions will be as stipulated are as specified by Krungsriayudhya Card Company Limited.
The privilege to make your travelling more exclusive and luxurious with Airport Limousine Service
Airport Limousine Service between Suvarnabhumi or Don Muang Airport and your stay in Bangkok/Nonthaburi/Patumthani/Samutprakarn areas only, exclusive for customers who maintains total deposit/investment balance at least 30 Million Baht.
Car Type Time / Year / Primary Card Details
Toyota Alphard or equivalent 2 times

4 passengers

4 of 28" luggage as maximum limited per car

 
  • Advanced reservation is required 72 hours prior to the service. Please contact KRUNGSRI EXCLUSIVE Signature Call Center Tel. 0 2296 5566 press 2 and then press 1 KRUNGSRI EXCLUSIVE Credit card.
  • The Airport Limousine Service is available between Suvarnabhumi or Don Muang airport and pick up point in the area of Bangkok, Nonthaburi, Patumthani, or Samutprakarn.
  • For any amendments or cancelations, it is compulsory to inform us at least 24 hours prior to the pick-up time. If you do not show up as scheduled (No-Show) or refuse service, it will be deemed that the privilege has been completely used.
  • SMS confirmation will be sent after reservation is completed.
  • Airport pick-up arrangement:
    The Airport Limousine Service representative will be waiting at the meeting point (to comply with Airport regulations, the meeting point cannot be changed) as follows;
    Suvarnabhumi Airport:
    At meeting point 2nd floor between gate 3 and 4, arrival hall.
    Don Muang Airport:
    At meeting point of international arrival hall on G Floor gate 5
    At meeting point of domestic arrival hall on G floor gate 11
    The Airport Limousine Service representative will be on standby for 120 minutes after the flight landed. In case of the Airport Limousine Service representative could not find the customers or unable to reach out to customers with the given contact information, Krungsriayudhya Card Company Limited reserves the right to release the car as no-show and will be deemed that the privilege has been completely used. If the customer would like Airport Limousine Service waiting longer than 120 minutes, additional fee of 500 Baht per hours will be applied, starting from 121st minutes onward.
  • Other pick-up arrangement:
    The driver will be on standby for 30 minutes starting from pick-up time. In case of the driver could not find the customers or unable to reach out to customers with the given contact information, Krungsriayudhya Card Company Limited reserves the right to release the car as no-show and will be deemed that the privilege has completely used. If the customers would like driver waiting longer than 30 minutes, additional fee of 500 Baht per hour will be applied, starting from 31st minutes onward. In this regards, Krungsriayudhya Card Company Limited will not responsible for any delays or missing the flight.
  • In the event that Krungsriayudhya Card Company Limited is unable to arrange the reserved car. The equivalent car or higher category will be replaced without additional charge.
  • In the event of a force majeure event where Krungsriayudhya Card Company Limited is unable to arrange a scheduled pick-up due to unforeseen circumstances such as an accidents/heavy traffic/blocked or detour road/flash flood/terrorist attacks etc., Krungsriayudhya Card Company Limited will immediately offer a replacement car and inform our customers accordingly. However, if the unforeseen emergency situation is beyond what we could support and offer to our customers, Krungsriayudhya Card Company Limited reserves the right to cancel the service and will inform our customers immediately after assessing the situation.

Other Terms and conditions
  • This privilege of Airport Limousine Service is available between Suvarnabhumi or Don Muang airport and pick up point in the area of Bangkok, Nonthaburi, Patumthani, or Samutprakarn is eligible for KRUNGSRI EXCLUSIVE Signature cardholders (primary card only) with deposits and/or investments in the past 6 months average at least 30 Million Baht. The calculation of average AUM of deposits and/or investments in the past 6 months are calculated from the Bank’s financial products as follows; Mutual funds invested with participating Asset Management Companies, offered by the Bank, Debentures issued by the Bank and Affiliates, offered by the Bank and Life Insurance products purchased via the Bank.
  • The privilege is available from 1 Jan 2024 – 31 Dec 2024.
  • The privilege of Airport Limousine Service is available for 2 time/year/primary account of domestic transfer only.
  • The privilege cannot be exchanged/traded/changed in cash and cannot be used in conjunction with other promotions.
  • The conditions are as specified by each provider. Krungsriayudhya Card Company Limited has no association with the services. For any queries, please contact each provider directly..
  • Terms and conditions will be as stipulated by Krungsriayudhya Card Company Limited.

Privileges