Krungsri Online

Simple … Enjoyable … Complete … The new Krungsri Online will help you manage every aspect of your money, every day. It’s simple wherever you are, and you don’t have to travel to our branches any longer.

The new look comes complete with even more special functions to meet customers’ increasing needs. Every moment in life is precious, and so every money transaction should be simple.
 

What’s new on Krungsri Online


Cover Flow Menu
Enjoy a new information access experience that is easy, precise and rapid. Just click on the displayed images and comprehensive information will show up instantly.

All Account in One Page
In addition to being convenient, fast and time-saving with no need to search for data. We provide the shortcut menu to serve your needs such as a money transfer, bill payment, statement, etc.

Fit to All Devices
The new functions can be used on all types of devices. It make life simple.
 
 
 
 
Go to Krungsri Online
 

 

Information

Key features
  • Senders are required to hold a Krungsri account and register for Krungsri Online service
  • Transactions can be made 24 hours a day (except for fixed and loan accounts where transactions can be made during 05.30 - 23.00 hr. daily).
  • Transfers between own accounts can be made at unlimited amount per day per User ID.
  • Transfers to third party Krungsri accounts which were already registered for service can be made at a maximum of THB 500,000 per day per User ID.
  • Money is instantly transferred to recipient account.
  • Senders can make immediate transfers, or set fixed date for transfers in advance, or set routine transfers.
  • Transfer results are sent to senders email addresses or an SMS will be sent to mobile numbers given to the Bank as transfer evidence for reference purposes.
* The Bank offers the SMS service advising successful transfers to recipient (optional service).

Transfer Fees
No fee is charged.

Key Features
  • Transfer service is available 24/7.
  • Maximum transfer of THB 300,000 /transaction and THB 300,000 / day per User ID.
  • Successful transaction confirmation is advised in an SMS or email as the transfer evidence.
  • Money is transferred instantly to recipients’ accounts.
  • Successful transaction slips are available for senders as transaction evidence.
* The Bank offers the instant SMS service advising successful transfers to recipient (optional service).
 
Fees and charges
No fee is charged.

Krungsri Western Union via KOL

Simply drop by one of our branches to apply for an outward remittance service via SWIFT. You can use the service to settle your purchases of goods and services, tuition fees for your children’s overseas education, etc by providing related payment details (recipient’s name/account number, the beneficiary bank, SWIFT or IBAN code).

For more information click here

Balance Inquiry
  • Deposit accounts (savings, fixed, and current)
  • Registered mutual fund and loan accounts
  • Inquire account balance of up to 13 accounts and retroactive 6 months
Credit Card Statement Inquiry Service
  • Credit card account information such as total spending, due date, and the latest billed transactions inquiry
  • Unbilled transaction inquiry
  • View statement up to retroactive 6 months
*Remarks This service is available for Krungsri Credit Card, HomePro VISA Credit Card, Central Credit Card, and Tesco Visa Credit Card only, AIA MasterCard Card, Simple Visa Card and Krungsri First Choice Visa Card

Securities / Derivatives Trading Service
  • Trading of securities or derivatives of Krungsri Securities Public Company Limited via Krungsri Online Service.
  • The service is available 24/7.
* Remark Securities / derivatives trading service forms part of Krungsri Internet Banking service. The Bank only provides online connection to the online securities/derivatives trading service of Krungsri Securities Public Company Limited. For more information on the online securities / derivatives trading service, please contact Tel. 0 2659 7777.

National Credit Bureau Credit Information Request Service
  • Credit information request is available for both savings and current accounts
  • Statement retrieval and printing is available up to 2 retroactive months
Money Transfer
  • Transfer between your accounts or to third party accounts of same bank, interbank transfers, and international remittance
  • Cardless money transfer
  • Immediate or scheduled money transfer
  • Retroactive statement retrieval is available
Bill Payment
  • Bill payments to over 1,000 participating billers
  • Immediate or scheduled money transfer
  • Retroactive statement retrieval is available
Transaction scheduling 
  • Transactions can be scheduled at one time or on a recurring basis.
  • Transactions can be scheduled without limited ending date
  • Scheduled transactions will be processed automatically at 9.30 a.m. of the specified date.
  • Transactions can be scheduled at 24/7.
Mutual Funds
  • Subscribe, Redeem, and switch investment units
  • Balance and NAV inquiry
  • Check Services
  • Inquire about check status
  • Suspend check and view Stop check records
  • Other Services
  • Account suspension
  • Krungsri ATM / VISA Debit card suspension
  • Interest rate and exchange rate inquiry
  • Deposit and loan calculator
  • Account balance automatic alerts
  • Apply for auto debit service
  • Savings co-op deposit, withdrawal, payment, and borrowings
Remarks
  1. Fixed deposit / loan accounts are available during 05.30 am.-11.00 pm.
  2. Service fee is subject to the Bank announcement. Click here
  3. Bill payment fee is as agreed with each biller.



Channel 1: Apply online

suitable for Krungsri ATM/VISA Electron/VISA Debit or FCD ATM cardholders. .

Step 01: Apply for Krungsri Online services



Click “Apply“ at the Krungsri Online login page. and Click “For Krungsri ATM/ VISA Electron/ VISA Debit card holder”

 

Step 02: Accept Terms & Conditions

Click  “I agree” to accept the terms and conditions.
 

 


Step 03: Enter your Krungsri Card


Thai Baht account

Enter your Krungsri ATM/VISA Electron/Visa Debit card number, ATM PIN, tied account number, and passbook serial number (for a savings account) or OD limit (for a current account).


FCD account

Enter your FCD ATM card number, ATM PIN, date of account opening (issue date), currency displayed on your FCD card, and account number.


 
Step 04: Enter personal information and create password





Enter your personal information.

Create your own username and password.





Once completing the above steps, you can access Krungsri Online services immediately.

 

 




 




Channel 2: Apply via Krungsri ATM

suitable for Krungsri ATM/VISA Electron/VISA Debit cardholders. (FCD account and cannot use this method.)

Step 01: Apply via Krungsri ATM

Apply via Krungsri ATM
by using your Krungsri ATM/VISA Electron/VISA debit card.

Step 02: Accept Terms & Conditions

Select “Apply/Change Service”.


 

Select “Krungsri Online”.



Select “Apply for Service”.


 
 

Step 03: Select the account type




Select the account type corresponding with the card you are using “savings” or “current”


Step 04 : Enter mobile number and confirm.


Enter your mobile number and click confirm.

 

Step 05: Receive temporary password and login


Temporary username and password will be sent via SMS to your mobile.
Log in to the Krungsri Online system with the temporary username and password.


Step 06: Accept Terms & Conditions

Click “I agree”to accept the
terms and conditions.

 

Step 07: Enter information by type of account used.



For a savings account
Enter your passbook serial number



For a current account
Enter your OD limit



 

Step 08 : Setting username, password, email and confirm





Enter your email

Setting username and password




Once completing the above steps, you can access Krungsri Online services immediately.

 

 




Channel 3: Apply upon account opening

Express your intention to apply for Krungsri Online services when opening a savings or current account at a branch. (FCD account cannot use this method.)


Step 01: Receive temporary password and login


Temporary username and password will be sent via SMS to your mobile.
Log in to the Krungsri Online system with the temporary username and password.


Step 02: Accept Terms & Conditions


Click “I agree” to accept the terms and conditions.

 

Step 03: Enter information by type of account used.



For a savings account
Enter your passbook serial number




For a current account
Enter your OD limit


 

Step 04: Setting username, password, email and confirm





Enter your email

Setting username and password




Once completing the above steps, you can access Krungsri Online services immediately.

 




Channel 4: Apply by send application form via branch

suitable for non Krungsri ATM/VISA Electron/VISA debit cardholders, non FCD ATM cardholders.

Step 01: Apply for Krungsri Online services



Click“Apply”t the Krungsri Online login page. and Click “at the Krungsri Online login page. and Click“For Non Krungsri ATM/VISA Electron/VISA debit cardholders” or ”For corporate customers”.

Step 02: Accept Terms & Conditions


Click “Next” to acknowledge the application process.

 


Step 03: Complete the application form

• Enter your account number
• Fill in the form completely.

• If an FCD account is used to apply, please indicate the right currency

Step 04: Check a document and proof of application

Print out the application and submit it to any Krungsri branch together with the following documents.


Individual

• National ID card/passport

•Passbook of the main account and any additional account(s) (for signature verification); or FCD card in case of using an FCD account to apply.

 



Step 05: Receive temporary password and login


Temporary username and password will be sent via SMS to your mobile.
Log in to the Krungsri Online system with the temporary username and password
.



Step 06: Accept Terms & Conditions


Click “I agree” to accept the terms and conditions.

 

Step 07: Enter information by type of account used.



For a savings account
Enter your passbook serial number



For a current account
Enter your OD limit


Step 08: Setting username, password, email and confirm




Enter your email

Setting username and password




Once completing the above steps,you can access Krungsri Online services immediately.

 


User ID setup requirements
  • 6-18 characters
  • Contain English numeric or alphabetical characters only (no special characters)
  • Must begin with letters only
Password setup requirements
  • 8-18 characters
  • Contain English numbers or letters
  • Special characters are allowed
  • Must not be in numeric or alphabetical order
  • Must not contain repeating numeric or alphabetical characters
  • First 4 characters of password must not contain first 4 characters of User ID

Recommendations to set strong password to enhance security


Password should not have definitions that can be
found in a dictionary. To make it hard to guess, it should begin
with 1 or 2 sentences that are easy to remember for you.


 

Mix various types of characters such as capital and normal
letters or mix numbers and alphabets together.

 

Substitute letters with numbers that look alike; for example,
substitute the letter “O” with the number  “0”,
or the letter “i” with the number “1”,
or the letter “S” with the number “5”


Use the language switching technique.
For example, set the keyboard language as
English and type Thai words of your choice. (examples not recommended)

Tips on strong password setting


Begin with 1 or 2 sentences (of around 10 words)
that are meaningful to you

Example

Nothing gonna change my love for you.


Pick the first letter of each word in a phrase
Example

ntgcmlfy (8 letters)


Make it more complex by using some capital letters
Example

NtgCMlFy (8 letters)


Add length with numbers by picking 2 numbers that
are meaningful to you so that it is easy to remember
Example

NtgCMlFy13 (10 letters)


Just follow the steps and you will get the password that is easy to remember and safe for your transactions.

Some people lost money from Online Banking, but it’s a lot more risky to lose money offline
Check out the security of Krungsri Online Banking here
With our standard security system
  • Username and password log-in
Username and password log-in needed for each system access
  • Data Encryptions
Data is encrypted by 128-bit SSL to prevent information interception
  • OTP (One Time Password)
Security of financial transactions is enhanced with OTP code sent via SMS for verification of each transaction
  • Auto log out
Automatic log-out if the screen idle time is more than 15 minutes


Plan your money

The earlier you start saving and investing, the wealthier you will be.