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Krungsri Phone 1572 is the convenient telephone banking service
that enables you to bank with us in a single call through
Interactive Voice Reponse (IVR) system. Save your valuable
time- Just dial 1572 from any fixed line, facsimile or mobile
phone (available for all operators) , you will be able to
conduct a range of banking transactions- check account balances,
transfer money, pay your bills and many more services.
If you are a Krungsri ATM/ Krungsri VISA Debit cardholder,
or a BAY customer with savings/current accounts, you will
be automatically entitled to employ the phone service. 1572
is the only phone number you will need in order to manage
your own financial transactions from anywhere nationwide.
The automated telephone banking service will guide you through
each step of banking with us and allow you to get a transaction
receipt by using a facsimile machine. Otherwise, press "0"
to contact our 24/7 call center agent.
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Services via Krungsri Phone 1572 |
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Balance Inquiry
Check balances of all your accounts, including
loan accounts, registered to use Krungsri Phone 1572,
or registered under Krungsri ATM/ Krungsri VISA Debit
card.
Money Transfer
Transfer money between registered accounts through
Krungsri Phone 1572 anytime you wish.
Bill
Payment (Available only for Krungsri ATM/ Krungsri VISA
Debit cardholders)
Pay your bills, whenever you need, to any billers of your
choice- phone bills, mobile top-up, insurance, leasing
and many more.
Statement Inquiry
Request for your account transaction records (maximum
1 month)- available for both savings and current accounts.
Card/ Account/ Cheque Payment Suspense
Enables you to suspend your cards, cheques or accounts,
in case of loss or other causes.
Effective immediately upon notification.
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Automatic Payment
Debit Service
ÕApply for Krungsri Autopay Debit service to automatically
pay for goods/ services, such as AYS, AIS m-Pay etc.
Change Purchase Limit of Krungsri VISA Debit cardrd
Allows Krungsri VISA Debit cardholders to easily
set their card's purchase limit to 0 (zero), 20,000, 30,000,
50,000, or 100,000 THB.
Service Information
Inquiry center for the bank's updated interest rates for
various types of accounts, loan rates, foreign exchange
rates, as well as product/service information. All current
promotion and branch telephone information are also provided
to you via the service.
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Service Information |
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Inquiry
center for the bank's updated interest rates for
various types of accounts, loan rates, foreign
exchange rates, as well as product/service information.
All current promotion and branch telephone information
are also provided to you via the service.
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Service Application |
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For
the customers who do not hold any Krungsri ATM
/Krungsri VISA Debit card (both juristics and
individuals): Fill out and submit an application
form to any BAY branch nationwide.
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Conditions of Use |
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For juristic or individual
person who does not hold Krungsri ATM or Krungsri VISA
Debit card:
• The customer may register up to the maximum of 10 accounts,
all of which must have the same account name and account
authorized person.
• The customer must not enter wrong PIN more than 5 times.
In case that the wrong PIN entry is over 5 times, the
customer needs to contact the servicing branch for the
new PIN.
• Money transfer between the customer's registered accounts
can be made up to 5,000,000 THB per day.
For Krungsri ATM or Krungsri
VISA Debit cardholer:
• The customer must not enter wrong PIN more than 2 times;
otherwise, Krungsri Phone 1572 will be temporarily suspended.
To re-activate the service, a valid PIN entry at Krungsri
ATM machine is required. Note that the customer will be
unable to use Krungsri Phone 1572 service if Krungsri
ATM/ Krungsri VISA debit card is suspended.
• Money transfer between a customer’s registered accounts
can be made up to 1,000,000 THB per day.
•Bill payment service is limited to 100,000 THB per day.
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Service Fees: |
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• Annual fee: 200 THB (except for Krungsri ATM or Krungsri
VISA Debit cardholders)
• Intra- area transfer: Fee of charge
• Inter- area transfer: 10 THB for every 10,000 THB transfer
(Minimum charge is 10 THB and Maximum charge is 1,000
THB)
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