The Bank is committed to the ongoing success while adhering to legal guidelines and ethical treatment of its stakeholders.

     • Shareholders
     • Customers
     • Employees
     • Other Banks or Financial Institutions
     • Suppliers
     • Society and Country

ู้Shareholders

1. Ensure equitable treatment and observe and respect shareholder's rights in reviewing the Bank's performance and in making suggestions and comments.
2. Use best of knowledge and effort to maximize shareholders' return.
3. Disclose and report in full, the Bank's financial performance and make available all necessary support documents.
4. Hold Ordinary Shareholders' Meeting and provide shareholders with information sufficiently in advance of each Meeting.
5. Take into consideration constructive comments and suggestions made by shareholders to improve the Bank's operations.
6. Safeguard against deterioration and/or loss of the Bank's assets.
7. Safeguard against disclosure of confidential data and not to use such data for personal or peer gains.

Customers

1. Fair, equitable and just treatment of all customers.
2. Customers' benefits must be upheld and hold confidential all customers' information.
3. Develop quality products and services to satisfy clients' needs.
4. Provide appropriate, sufficient and correct information.
5. Respect and value customers at all times.
6. Listen to suggestions and comments and clarify any questions or misunderstandings.
7. No action should be taken that would put the Bank's interest above that of the clients' if such transaction is not just and /or equitable.
8. Support and encourage Good Corporate Governance by clients.


Employees

1. Provide an adequate benefits scheme.
2. ใProvide an adequate compensation scheme appropriate for qualification, level of responsibility and ability to execute tasks.
3. Provide equitable treatment and provide opportunities for growth.
4. To continuously increase each employee's capability and value through ongoing training.
5. Provide employees with an environment conducive for work.
6. Take into consideration constructive comments and suggestions made by employees to improve the Bank's operations.
7. Respect the rights and values and maintain confidential all information related to each employee unless persons allowed by law requests to access them.
8. Ensure a safe working environment conducive for maximum effectiveness of employees.

Other Banks or Financial Institutions

1.Provide cooperation and exchange relative information with related party banks to facilitate business and ensure stability of the financial sector and prevent adverse impact on the commercial banking sector as a whole.
2. Undertake actions to promote business and relationship amongst commercial banks.
3. Compete within the stipulated guidelines with all other commercial banks.
4. Cooperate in reducing overall funding and operating costs within the sector and for the economy as a whole

Supplier

1Provide cooperation and exchange of relative information to facilitate cooperative business and enable the Bank to achieve its targets.
2. Equitable, just and honest treatment of all suppliers.
3. Uphold suppliers' benefits and keep in confidentiality all supplier information.
4. Provide sufficient, correct, timely and equitable information to all suppliers.
5. Treat all suppliers with respect.
6. Listen to comments and suggestions made by suppliers and clarify any information as may be needed between the two parties.
7. Support any action or function in further developing the relationship with suppliers.
8. Cooperate with suppliers in business transactions while strictly adhering to legal stipulated guidelines.
9. Support good corporate governance of suppliers.

Society and Country

1. Support all public and/or private sector actions as seen appropriate to benefit the society and the country.
2. Undertake businesses in accordance with stipulated legal guidelines while maintaining professionalism.
3. Strictly adhere to all related legal guidelines.
4. Uphold the country's cultural values and traditions.
5. Avoid support of any customer undertaking illegal business or activity undermining the stability of society and country.ิ
6. Support youngsters to enhance their educational opportunities and health.
7. Avoid support of any business adversely impacting the environment.
8. Responsible for quality of life and rights of humanity.
9. Instill ideal of social responsibility within all levels of the Bank.